For detailed product training, check out the available self-guided courses in the Online Classroom.
Technical support is available for the current version of Global Mapper and is included with your subscription.
Please include the following:
- Type of data you are working with
- Coordinate Systems being used
- Error messages encountered (if applicable)
- Actions being Performed
- Expected Outcomes
Global Mapper is a product driven by user-data, making each support issue is unique to that problem. The more information users can provide in the support request form, the more likely tech support will be able to resolve the problem. Please provide as much information as possible.
Legacy software versions are not supported. We will do our best to offer support, however, you may be required to purchase the current version.
For more information, see the Technical Support Policy.